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Press Release

iYogi Identifies Top Ten Issues for Microsoft Windows 7 Upgrades and Publishes the Fixes

Nov 24th, 2009
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iYogi, the fastest growing on-demand tech services company, announced the top 10 support issues when upgrading to Windows 7 after the first month of its commercial release. iYogi has published the tips for fixing these problems on its comprehensive online resource for migrating to Windows 7. Windows 7 upgrade issues are tracked from service requests from iYogi customers and social media conversations. The following are the top 10 issues. For information on how to resolve these, visit

technical support when migrating to Windows 7.

Issue 1: Upgrade from Vista hangs at 62 percent completed levelWindows 7 can cause problems while upgrading from Windows Vista, as it hangs forever at 62 percent complete level.

Issue 2: DVD drive not found?

In some scenarios the DVD drive is not found in a Windows 7 Installation. You may have checked and found that the drive is visible in BIOS and under the standard driver.

Issue 3: Aero theme isn”t running

If the transparency has been turned off, this could be because the Aero theme may not be fully enabled on your system.

Issue 4: Aero Snap problems

Windows 7 has a handy new ability to move and resize windows, all in one movement. However sometimes it does not work as expected and can become annoying.

Issue 5: iPhone won”t sync with Windows 7 systems

Sometimes the iPhone does not sync properly with the Windows 7 systems (usually with the 64-bit edition). The iPhone sometimes get recognized, however, but then iTunes returns with the error 0xE8000065.

Issue 6: Custom icons get changed with new theme

When new Windows 7 theme is applied to the system, custom icons can be lost.

Issue 7: Taskbar problems

In Windows 7, by looking at the taskbar it is difficult to tell at a glance whether an icon is a running application or a pinned shortcut.

Issue 8: Missing Applets

Installation for Windows 7 is quick and takes less hard drive space as compared with its older counterparts. However it does not include the applets like Mail, Movie Maker, Photo Galley etc with the standard Windows installation.

Issue 9: Too many minidumps

By default Windows 7 keeps the last 50 minidumps file. These files are the memory images saved on the system when your PC crashes.

Issue 10: Hidden extensions

Windows Explorer”s default setting in all the versions of Windows is to hide file extensions, as well as system files and folders.

iYogi has launched a comprehensive suite of tools and services for users upgrading or migrating to Microsoft’s new Windows 7 operating system. iYogi’s free offerings include the Windows 7 Online Readiness Test to evaluate the compatibility of existing PCs with the new operating system; the Windows 7 Basic Migration tool to migrate data and personalized settings. The paid Windows 7 Premium Migration services provided by iYogi is a comprehensive service delivered by iYogi Certified Technicians to effortlessly move consumers to the vastly improved new platform.


iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi”s unique model, including proprietary technology Digital Service Cloud and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers.

For more information on iYogi and a detailed list of technologies supported, visit:


Derek Kober


Tel.: 650-433-4233



Vishal Dhar

President Marketing

291 Broadway, Suite 803

New York, NY 10007

Phone: 1-212-229-0901