iYogi announced today that it ranked third in Deloitte’s 50 fastest growing Indian companies in the Technology, Media & Telecom space for 2010, with a 1438 percent growth rate over the last three years.
iYogi has achieved this high rate of customer and revenue growth by capitalizing on a business model that is proactive to the fast changing technology ecosystem for on-demand global technical support services. The iYogi model is an effective way to replace the aging tech support and passive demand generation strategies that provide only a small fraction of service and solution needs. iYogi’s proven support capabilities add value to and help drive new demand for global partnerships with software, retail and original equipment manufacturers.
“We are honored to be recognized by Deloitte for our growth rate,” said Uday Challu, CEO and co-founder of iYogi. “Our team is driven by the need to constantly innovate in making our offering more relevant and core to a growing base of global consumers, who are rapidly increasing their demand for technology, media and entertainment. This ranking is a testament to the large market demand and the uptake of our model of always-on remote global support that is much more convenient, cost-effective, and comprehensive than other consumer options out there.”
iYogi’s powerful service infrastructure, Digital Service Cloud connects over 4,500 Global Tech Experts across multiple service delivery centers, delivering on a 95 percent customer satisfaction.
“The Deloitte Tech Fast 50 India program has become a benchmark in the industry, and we congratulate iYogi for their ranking. The Software segment continues to be the top contributor but Internet and Media & Entertainment sectors have emerged as key sectors which have exhibited impressive growth compared to the previous year. Strictly going by the results we have witnessed this year, we may say that with the customers globally moving towards collaboration and infrastructure light models, a new breed of technology providers empowered by web2.0 & cloud-based services and 3G applications are emerging as a force to reckon with in India as well.” said P. N. Sudarshan, Senior Director, DTTIPL.
With an expanding global presence, iYogi provides personalized computer support for consumers and small businesses in the United States, the United Kingdom, Canada and Australia. It is recognized as a leader in direct-to-consumer online subscription service delivery, with unprecedented growth driven by addressing a huge unmet global need in technical support.
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in the United States, the United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology Digital Service Cloud and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi — with its proven expertise in the global delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.com.
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