iYogi, the fastest growing on-demand tech services company, today announced that it has authorized Walmart.com to offer complimentary computer setup and support from iYogi – a $100 value that is free with select new Windows PC purchases starting on November 19th, 2009. Just in time for the holiday shopping season, this special trial program allows Walmart.com customers to take advantage of iYogi’s remote global tech support delivery, with the highest customer satisfaction in the industry, and provides them with experienced, on-demand assistance to help personalize and optimize their new computers.
This complimentary service will ease the setup and use of new and affordable PCs, guiding customers with even limited technical skills to get up and running quickly and easily. The iYogi service is particularly beneficial to users who are purchasing computers with Microsoft’s new Windows 7 operating system and may need additional configuration help. A recent survey from iYogi found that 47 percent of people indicated that they will likely need technical support when migrating to Windows 7.
“We understand that purchasing a new computer is an exciting process, and many shoppers will want extra guidance and support to ensure they get the most out of their new system,” said Larry Gordon, President of Global Channel Sales at iYogi. “Our team of global tech experts is ready and prepared to help all new Walmart.com computer purchasers make the transition to their new PCs simple and pain-free.”
As included in the complimentary service, iYogi global tech experts will help customers:
- Personalize new computers by customizing settings
- Set up default music players, automatic updates and Windows firewall settings
- Configure new computer’s wireless or wired Internet connections, if available
- Optimize new new computer’s power options, reducing electricity usage and saving energy
Customers will also get iYogi’s Support Dock, a comprehensive desktop management suite that includes:
- Free antivirus
- Free antispyware
- Free green PC setup
- Free PC optimization
For more information on this free iYogi service, visit http://www.iyogi.net/walmart/.
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology Digital Service Cloud and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.net.
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