The World's Most Powerful Service Platform
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Increase your customer lifetime value by over 200%

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Managed Services to Complement DSC

Get the Best People, Product and Processes for Your Contact Center

Digital Service Cloud is supported by a highly skilled professional services team. If needed, contact center resources such as agents, trainers and quality/performance management specialists can also be bundled as a turn-key solution.


Process

Based on our vast experience of handling customers across various verticals, we know that even small process innovations help improve customer engagement and unlock new service revenue opportunities. Therefore we bring to you the option to have your processes evaluated and if required re-engineered to get the maximum return on your investments.


People

In order to ensure the success of any implementation people play integral role, We provide adequate training material s in the form of:

  • Training manuals
  • Train the trainer programs to help you train our workforce and get the most from your investment

Platform

With 5+ years of customer request experiences baked into the code of the platform we know that one shoe does not fit all. You can engage our professional services teams to get:

  • Customization services
  • Integration services
  • Data migration services to best suit your business needs
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