Digital Service Cloud is supported by a highly skilled professional services team. If needed, contact center resources such as agents, trainers and quality/performance management specialists can also be bundled as a turn-key solution.
Based on our vast experience of handling customers across various verticals, we know that even small process innovations help improve customer engagement and unlock new service revenue opportunities. Therefore we bring to you the option to have your processes evaluated and if required re-engineered to get the maximum return on your investments.
With 5+ years of customer request experiences baked into the code of the platform we know that one shoe does not fit all. You can engage our professional services teams to get:
People
In order to ensure the success of any implementation people play integral role, We provide adequate training material s in the form of: