iYogi, a global provider of tech support, today launched its service for both SMBs and consumers in India. iYogi`s Business NonStop service is aimed at theSMB market, which, according to Access Markets International partners (AMI Partners), is estimated at USD 2 billion across more than four million businesses in India. The company has also introduced service plans for consumers. iYogi provides remote and onsite support for the widest variety of computing devices and software in the country.
"We`ve witnessed rapid growth since our inception, and plan to maintain this by focusing on three areas - geographic expansion, focus on SMB, and service innovation to capitalize on the growth in mobility," said Uday Challu, CEO and co-founder of iYogi. "The tech support opportunity in India is exploding based on the rapid adoption of technology among consumers and businesses, their growing technology dependency, and the increasing complexity created by a heterogeneous device environment," he added.
"The rapid proliferation of devices, including computers, smart phones, and tablets, and the emerging digital lifestyle of urban users is a growing opportunity in India. The consumer tech support market is underserved, and the opportunity is large and glaring," said Vishal Dhar, Co-founder & President Marketing. "Our service will not only help Indian consumers save time and money, but also have a hassle-free digital experience."
iYogi`s consumer and Business NonStop service plans are a cost-effective alternative to incident-based services. More information on the consumer plans can be found here, and for information on Business NonStop Plans, click here.
iYogi is a global on-demand services company that provides comprehensive tech support for consumers and businesses in the United States, United Kingdom, Canada, Australia and GCC states. iYogi's proven global delivery model, including proprietary iMantra technology and highly qualified technicians, is designed to manage the increasing dependency on complex technology for consumers and small businesses. Major resellers and technology companies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit www.iyogi.com.
Shreya Sabharwal, 212-203-2681