iYogi, a global provider of tech support, today launched its service for both SMBs and consumers in India. iYogi’s Business NonStop service is aimed at the SMB market, which according to Access Markets International partners (AMI Partners) is estimated at Rs. 10,000 crore across more than 4 million businesses in India. The company has also introduced service plans for consumers. iYogi provides remote and onsite support for the widest variety of computing devices and software in the country.
“We’ve witnessed rapid growth since our inception, and plan to maintain this by focusing on three areas - geographic expansion, focus on SMB, and service innovation to capitalize on the growth in mobility,” said Uday Challu, CEO and co-founder of iYogi. “The tech support opportunity in India is exploding based on the rapid adoption of technology among consumers and businesses, their growing technology dependency, and the increasing complexity created by a heterogeneous device environment,” he added.
The consumer segment is the other important market for iYogi. According to the company’s research, an average customer of iYogi in the U.S. has a minimum of 11 devices at home.
“The rapid proliferation of devices including computers, smartphones and tablets, and the emerging digital lifestyle of urban users is a growing opportunity in India. The consumer tech support market is underserved, and the opportunity is large and glaring,” said Vishal Dhar, Co-founder & President Marketing. “Our Service will not only help Indian consumers save time and money, but also have a hassle free digital experience.”
Via Information Week