iYogi, the leading independent direct-to-consumer provider of on-demand remote tech support services, today launched services for Apple products. iYogi’s comprehensive services for Apple products including Macs, iPods, iPads, iPhones and apps are now live in United States, United Kingdom, Australia and Canada.
iYogi’s launch of its new services is driven by the increasing proliferation of Apple products amongst its hundreds of thousands of subscribers that have primarily been on the Windows platform.
“This has got to be the most exciting time for consumers of technology. With greater adoption of new technology, our digital home is growing in complexity. The launch of Apple support is a natural evolution of our services in a heterogeneous world with multiple operating systems and devices,” says Uday Challu, CEO and Co-founder of iYogi. “With the launch of support for Apple products we are extending our legacy of delivering the best-in-class services for Windows platform endorsed by our large subscriber base across the world,” he added.
iYogi services are available from an attractive promotional offer ‘We Love Mac’ of $39.99 for a single incident. Annual unlimited tech support subscription is priced at $169.99 for one year.
iYogi’s service offerings for Apple product users include everything on multiple platforms viz Mac OS and iOS like E-mail Client, browsers, optional non-bundled software, Internet and networking.
“Offering our personalized subscription based services to consumers of Apple products is an important landmark in iYogi’s growth story. Our market for support services is rapidly expanding with growing adoption and consumers wanting to do more. Our platform based approach of delivering tech support services had helped us scale to thousands of dedicated tech experts across multiple geographies,” added Challu.
More information on iYogi’s support offerings for Apple can be found at http://apple.iyogi.com/
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary Digital Service Cloud technology and highly qualified technicians, is designed to eliminate computer-related stress and keep digitally dependent consumers and small businesses protected and productive. iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services. Major resellers and technology companies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.com.
Matt Farrell (USA)
Indira Das (India)