iYogi, the fastest growing on-demand tech services company, has been recognized as one of the hottest companies in the New York City region.
“We are delighted that iYogi has been recognized by Lead411 for our momentum in delivering innovative remote tech support services to resolve the pains and frustrations faced by millions of global PC users every day,” said Vishal Dhar, President of Marketing & Co-founder of iYogi. “Since commercially launching our services three years ago, iYogi has seen consumer demand for our annual subscription plan spur 300 percent annual revenue growth, and our team of Global Tech Experts has expanded to over 3,000. We are excited to continue the momentum and offer an even better experience for our customers.”
iYogi has more has more than 100,000 annual subscribers and provides thousands of single incident sessions every day. Its Global Delivery Platform, Digital Service Cloud , is a unique model for the delivery of remote tech support for PCs, peripherals, devices and software applications, and is used to resolve thousands of customer inquiries and issues every day. For each customer, Digital Service Cloud documents every problem, solution and relevant hardware and software specifications, while capturing the user’s demographic information and creating a customized behavioral profile. This powerful knowledge base is used by iYogi’s Global Tech Experts, who combine their technology expertise with iYogi’s comprehensive set of tools to deliver unmatched support services while providing the lowest wait times and highest resolution rates in the industry.
“We are very proud of these awards. We have been tracking fast-moving companies for our customers for the past 10 years,” said Tom Blue, CEO of Lead411, “and we felt it was important to recognize these growing brands publicly.” The entire list including more details about the award and winners can be found at http://www.lead411.com/topnewyorkcompanies.html.
About the Award
On a daily basis, the Lead411 research team scours through at least 600 press releases and business articles including venture capital financings, company launches, office openings, new customer press releases, etc. This information has given insight to which are the fastest growing companies in U.S. Lead411’s “Hot List” awards have been created to recognize these fast growing companies.
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology Digital Service Cloud and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi — with its proven global expertise delivery model, intelligent customer insight systems, 60-second telephone response times, easy-to-use self-help tools and automated PC optimization services ¬offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.
Lead411 provides information, news, and research about U.S. companies and their executives. Founded in 2001, its goal has been to focus on quality corporate data that is valid and useful rather than producing as many company records as possible. In addition, Lead411 tracks company news in order to alert its customers about venture financing, new hires, hiring plans, etc. Customers include Gartner, Administaff and ADP.