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Movistar launches Consumer Tech Support Service in Europe

Jan 31st, 2014
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Movistar has launched a technical support service for Spanish consumers in collaboration with iYogi. Called 'Guru', the subscription based on-demand service is aimed at tech users who use multiple devices but are looking for single vendor support.

iYogi has established a dedicated service delivery centre in Spain, and recruited technicians who have received specific product training. With its launch in Spain, iYogi plans to create a centre of innovation for Spanish language support across multiple geographies.

Vishal Dhar, Co-Founder & Marketing, iYogi, said, "The launch of 'Guru' is very exciting for us, given the enormous potential that Spain and other Spanish-speaking markets present. Device proliferation across the country will grow to two billion this year, and it is a mature technology market in terms of usage. Our entry here is a critical step as we expand across Europe, and it is great to know that we have one of the world's largest and most innovative telcos - Telefonica by our side." 

Gurú comprises unlimited remote assistance to resolve any issues and doubts that might arise for customers, at any moment and for any device, for just €5 per month.

Via Var India