Internet of Things is
Transform customer experience through real-time data
How the Internet of Things is Revolutionizing Customer Service
Unified support platform for a connected world to manage a trillion devices
Support and customer experience management for the emerging IoT verticals
What's trending in the new frontiers of IoT
Communicate with your connected customers at the point of need via phone, chat, email, or social media.
Digital Service Cloud offers an elaborate set of tools to monitor & manage customer demographics, behavior and IoT technology adoption.
Deflect a part of your support volume while empowering your
connected customers with self-help portals.
Realize cost reductions and
lower AHT through automated solutions for top call drivers. The platform remotely manages devices to deliver pre-emptive support.
Combine the power of analytics with asset intelligence to glean the lifetime opportunity potential of customers.